Amman: Umniah, a Jordanian mobile network operator, has announced a strategic partnership with CEQUENS, a global provider of AI-powered communication channel solutions. The collaboration is set to enhance digital services for the corporate and government sectors in Jordan and the surrounding region through the introduction of innovative enterprise messaging and interactive communication solutions.
According to Jordan News Agency, the newly launched AI-powered communication platform will offer institutions a suite of services, including bulk and targeted SMS capabilities, integration with WhatsApp Business, Facebook, and Instagram APIs, email campaigns, push notifications, customer interaction APIs, as well as advanced analytics and reporting dashboards. This initiative is aimed at facilitating more efficient and effective communication for businesses.
Iyad Jabr, CBO of Umniah's Business Sector, emphasized the benefits at the signing ceremony, stating that the platform enables institutions to leverage AI for faster interactions via seamless, reliable, and scalable communication solutions.
Nermeen Sobhy, Carrier Relations and Vice President of CEQUENS, also highlighted the partnership's potential, noting that Jordanian companies will gain tools to foster deeper and more impactful relationships with customers, thanks to the collaboration with Umniah.