Amman: The Social Security Corporation (SSC) has announced the launch of a recurring public outreach service, "You Ask and SSC Answers from the Field," starting Thursday evening to improve direct communication with citizens.
According to Jordan News Agency, the service will run weekly on Thursdays from 5 p.m. to 10 p.m. The initiative aims to raise public awareness about social security laws and simplify access to information directly within local communities. Mobile awareness stations staffed by SSC specialists will be deployed to assist citizens and answer queries regarding retirement pension eligibility, benefit calculations, and various social security provisions. These include maternity, unemployment, and work injury insurance.
Staff will also assist the public with the corporation's digital services, installment programs for retirees, and immediate medical treatment services for work-related accidents. The initiative will debut on Thursday in downtown Amman at two primary locations: the Hashemite Plaza, next to the Roman Theater, and King Faisal Street, adjacent to the Arab Bank.
The corporation said future locations for the outreach program will be announced weekly through media outlets and its official social media platforms. The SSC will also accept and answer public inquiries online during the field events to broaden social protection coverage across Jordan.