Amman:According to Jordan News Agency, the Military Credit Fund has unveiled a new virtual assistant named "Awn" to facilitate easier access to information on its products and services. The introduction of Awn is part of the fund's strategy to expand its digital service channels.
The fund describes Awn as its "digital employee," designed to assist beneficiaries by introducing available products and services, answering inquiries, and simplifying information through a user-friendly digital interface. The name "Awn," which translates to assistance or support in Arabic, underscores the virtual assistant's role in helping users obtain necessary information.
This initiative aligns with the fund's commitment to adopting modern digital solutions to improve communication with beneficiaries. Awn aims to provide a simple, reliable means of communication, supporting broader efforts to enhance the beneficiary experience through digital channels.