QAIA Operator Highlights Sustainability, CSR Achievements

Amman: Airport International Group (AIG), the Jordanian company operating Queen Alia International Airport (QAIA), announced its key corporate social responsibility and sustainability achievements during 2025 and the first half of 2026. The group said the period delivered measurable progress in environmental performance, community empowerment and corporate governance, reflecting the growing role of sustainability in supporting operational resilience and long-term value at Jordan's main air gateway.

According to Jordan News Agency, in 2025, QAIA maintained its position as the first airport in the Middle East and North Africa, and the only airport in the region, to hold Level 4+ certification under the Airport Carbon Accreditation program of Airports Council International Asia-Pacific and Middle East, which the group said is the program's highest level. The certification was renewed during the year. AIG reduced carbon emissions from fuel and electricity consumption by 11 percent, bringing cumulative reductions since 2012 to more than 50 percent, from 32,643 tons of carbon dioxide equivalent to 12,130 tons.

The group also expanded electric mobility projects and developed the airport's solar power plant to improve energy efficiency. Its environmental efforts included recycling 70.15 tons of waste, reusing 88 percent of water, and planting 20,000 trees. AIG said the progress was supported by the publication of its environmental, social and governance (ESG) report, prepared in accordance with Global Reporting Initiative (GRI) standards, covering its environmental, social and governance performance in 2025.

On the social front, the Airport International Group Foundation graduated the sixth cohort of 72 trainees from its Hirfati Training Center, which serves youth from Al-Jizah and nearby areas by equipping them with vocational and practical skills aligned with labor market needs. The foundation also launched the seventh cohort after signing a partnership agreement with Pioneers Academy. Since its establishment in 2019, Hirfati has benefited about 694 participants.

As part of its accountability approach, the foundation prepared an independent impact assessment report for 2023-2025 to guide community programs and measure their effectiveness. The foundation also received the Sustainability Innovation Award, was recognized in the 2025 Corporate Social Responsibility Initiatives category, and maintained an advanced AAA ESG rating, with a score of 93 out of 100. Internally, more than 80 percent of employees participated in CSR initiatives serving the community and environment.

Women represented 17 percent of the total workforce and 38 percent of new hires through mid-2026. AIG said women hold 24 percent of administrative, operational, engineering and support roles and 18 percent of board membership, supported by programs aimed at expanding women's participation and leadership. In 2025, the group joined UN Women to align its policies and practices with international gender equality standards and strengthen an inclusive workplace.

At the institutional level, QAIA became the first airport in the region to obtain ISO 50001 certification for energy management. It also retained four other ISO certifications covering quality management, environmental management, occupational health and safety, and customer complaint management. In the first quarter of 2026, QAIA achieved a 4.98 score in the Airport Service Quality ranking, placing fourth among four-star airports in the Middle East.

AIG also strengthened its national economic impact by relying on local suppliers, who accounted for 81 percent of its total supplier base. AIG CEO Nicolas Deviller said sustainability is an integrated management approach, not merely an institutional obligation. He said the progress achieved in 2025 and early 2026 reflects years of work to integrate environmental responsibility, ethical governance and social responsibility into QAIA's operations. He added that the approach strengthens operational resilience, enhances passenger confidence and reinforces QAIA's position as a regional model for sustainable airport management.

Airport International Group Foundation Chairman Omar Masri said the foundation's commitment extends beyond training programs to empowering youth through Hirfati by providing practical skills that improve employment prospects, support entrepreneurship and contribute to sustainable income. He said evidence-based CSR programs can provide scalable solutions that empower communities and support the national economy.